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Buyer Setup separates your organization’s platform readiness from the setup for each seller or buying platform. Buyer and Seller Setup use the same activation pattern: a neutral status and progress header, one operator-domain editor, and a clear next action. They are separate Pages because the work after identity is different. Buyers configure destinations and advertiser mappings; storefronts configure inventory, publisher authorization, settlement, and payouts.

Platform go-live

You complete these steps once for the buyer account:
  • confirm the domain of the organization operating the account;
  • say whether the account represents the whole operator or a specific operating unit;
  • choose the plan for this buyer account;
  • accept the current terms; and
  • resolve any account hold.
These facts unlock real non-spend work such as connections, proposals, campaign setup, and a credit application. An eligible payment method or approved credit authority is needed only when a transaction’s seller bills through Interchange. Together, the domain and optional operating-unit ID form the account’s AdCP operator identity: Use a specific unit for a buying seat, office, region, or team that needs to be distinguishable from other accounts under the same domain. Prefer a code your organization already uses. If you do not have one, use a short, readable ID that will remain meaningful over time. Do not use default, a temporary display name, a seller’s account ID, or an Interchange database ID. The buyer account name is mutable display metadata; the billing-company name is separate and does not identify the operating unit. An account administrator must confirm the scope. Before confirming, review the other buyer accounts under the same operator domain so you do not claim the whole operator when the account actually represents one unit. Buyer Setup lists the confirmed identities visible in your account hierarchy for the domain you enter. Interchange rejects an exact identity already claimed by another buyer account. You can change the operator domain, scope, or unit ID after setup and after connecting storefronts, until an advertiser account is created or bound under that identity. Buyer Setup then reports the identity as locked. In AdCP 3.2, the operator domain and optional operating-unit ID are advertiser natural-key dimensions; pre-3.2 bindings still make the seller-visible operator domain immutable. Changing either requires an advertiser identity migration rather than an ordinary settings update. Interchange compares the operator domain with account membership and the verified organization domain. The Organization must prove control before real operations are available. AAO corporate metadata can suggest or classify the Organization, but a public AAO record is not ownership proof. A buyer operator does not publish adagents.json; that document belongs to seller authorization. Buyer setup also does not require brand.json. Buyer Setup always shows the current operator. A domain suggested from existing account or work-email information is prefilled, but it is not silently treated as your choice. A sole buyer account may show The whole operator as a recommendation; an administrator still confirms it. When the account is a specific unit, Buyer Setup proposes a readable ID from the account name, which you should replace when your organization has an established code. Existing accounts with a proved legacy domain remain able to use their existing buying paths while scope confirmation is pending. Buyer Setup continues to mark the operator-identity step as incomplete, and new AdCP 3.2 provisioning may require the complete confirmed identity.

If an API call requires Buyer Setup

On /mcp/v3, call get_status first. When operatorIdentity.usableForBuying is false, an account administrator can call save_buyer_operator with the real non-platform operatorDomain and either operatorScope: "whole_operator" or operatorScope: "specific_unit" plus a stable operatorUnitId. When the domain is usable but scopeStatus is unclassified and locked is false, reuse that domain and choose its scope. When locked is true, follow the support action returned by get_status instead. The tool confirms commercial identity only; it does not grant user access or change the login organization.
Before that identity is claimed, /mcp/v3 can still create, update, or archive a test-only advertiser with save_advertiser and sandbox: true. This exception applies only to the operator-identity check: plan selection, current Terms, and other readiness blockers still apply. Live advertisers continue to require the complete buyer operator identity.
Buyer discovery and other new buying operations return HTTP 409 with error code BUYER_SETUP_REQUIRED when the account has no confirmed, non-platform operator identity. For a missing identity, the exact structured details are reason: "missing_operator_identity", readinessCheck: "operator_identity", setupStep: 1, and setupPage: "buyer_setup". This is a correctable account-readiness task, not a seller outage: open Buyer Setup, confirm the operator domain and account scope, then retry the request.
Interchange never substitutes interchange.io for a missing buyer operator. That would combine unrelated buyers under one seller-side natural-key account. If a legacy profile explicitly contains that platform domain, the request uses the same BUYER_SETUP_REQUIRED contract with details.reason: "platform_operator_not_allowed". Replace it with your organization’s operator domain in Buyer Setup. Changing or confirming the operator affects new discovery and provisioning, but does not rewrite existing transactions. A historical media buy continues to use the exact seller account persisted when the buy was created, including for status, creative re-sync, update, cancellation, and delivery operations. On the Storefront MCP discovery surface, an explicit opaque account_id must belong to the authenticated buyer on that storefront. A missing buyer grant or an ID belonging to another buyer returns the structured AdCP error ACCOUNT_NOT_FOUND with details.reason: "account_not_authorized_for_buyer"; it is not reported as a missing storefront account context. Retrieve an authorized account with list_accounts, or complete the seller’s account-linking flow, before retrying. Buyer Setup returns derived capability verdicts rather than a writable Account mode. Before Organization proof, plan selection, and Terms, the Account can use bounded demo and onboarding surfaces. After those steps it can perform real non-spend work. Spend additionally requires the media-buying product entitlement. Seller-direct transactions need no Interchange payment method; Interchange-cleared transactions additionally need the exact route’s payment authority. Account holds block every capability. Confirming or changing the buyer operator does not change your WorkOS organization, sign-in, invitations, SSO, account membership, billing company, advertiser, or brand domain.

Destination go-live

Every seller or platform then shows only its own remaining requirement:
  • A credential-free AdCP seller requires no connection step.
  • An official adapter may require a free provider connection, account choice, and advertiser mapping.
  • A seller can be temporarily unavailable even when your connection is healthy.
  • Direct-billed sellers and platforms bill the operator or advertiser and do not use an Interchange rate card or payment method for that route.
  • A seller cleared by Interchange requires active media pricing supported by the current clearing engine and payment authority before live spend. A child account automatically uses the media pricing on its billing organization; the account-delegation placeholder does not control that inheritance.
The media rate card used to clear a buy is separate from the Organization IU Rate Card. The IU plan remains an invited staging pilot and is not a production buyer-readiness requirement. You can connect destinations, inspect accounts, and view mirrored campaigns without charge. “Can buy now” means the applicable capability verdict is allowed and at least one destination’s actual requirements are complete.